Thailand can be ASEAN Leader in Business Process Outsourcing

A senior manager for research at Collier International Thailand says Bangkok should try to capitalise on future opportunities for service sector growth, especially given Asean's 2015 liberalisation.

Keywords: Business Process Outsourcing, Board of Investment (‘BOI’), Regional Operating Headquarters (‘ROH’), Thailand, ASEAN

"Thailand should compete harder by improving education as well as providing more incentives from the Board of Investment," Antony Picon said. "Other countries, such as the Philippines and Vietnam, are moving fast in the 'business process outsourcing' market. Thailand shouldn't be left behind."

Patima Jeerapaet, the real estate services company's managing director, added that the positives included new incentives for regional operating headquarters and growing interest from China in Thailand as a regional hub.